Provider Communications


Resource for WHA Providers

WHA developed the Clinical Provider Handbook as a comprehensive resource for our clinical providers and their staff to have access to our policies, procedures, and standards in patient (member) care, as well as important contacts, tools, and processes for communications with WHA, and the ongoing delivery of health care services to our members.

WHA mails this resource annually to contracted clinical providers. You can also download the handbook or request copies from WHA’s Provider Relations at 844.870.2178 or

WHA Clinical Provider Handbook

Clinical Connections E-newsletter  

Welcome to our new Clinical Connections e-newsletter! These quarterly communications will share WHA programs, vital information, and news updates. Feel free to pass this on to your staff and colleagues; or tell them to use the form (to the right on this page) to subscribe.

Virta Diabetes Reversal Program

We're seeing great results for the Virta diabetes reversal program among WHA members. You can see member information on the Virta webpage. Please check back as we are updating new provider materials to access from WHA’s Provider Portal. Here's what's coming specific to providers:

Get our latest news and policy updates - subscribe to our Clinical Connections e-newsletter here:

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New Provider Information

As a new practitioner, you will receive a New Provider Orientation Packet from WHA within 10 days of your effective date (based on new direct provider contract date). The packet includes a welcome letter and the Clinical Provider Handbook. Other provider orientation materials will be distributed through your contacted medical group directly to the providers, as applicable.

Important Note: Your contracted medical group or IPA must notify WHA immediately when a new practitioner has been contracted as a WHA participating provider.

Last review date: November 8, 2021