WHA strives to provide our members with innovative ways to support optimal health and lead healthy lifestyles.

Through Optum's Health Portal, you have 24/7 access to interactive health tools and trackers. You also have access to registered nurses through a nurse advice line.

Have a medical concern and not sure what to do?


WHA provides 24/7 access to a nurse advice line staffed with registered nurses through NurseLine. You can speak directly with a nurse at 877.793.3655 (currently, option 5). Hearing impaired participants dial in by calling 711, then the toll-free number, (877) 793-3655. It rings into Optum's NurseLine with a slight delay. 

This is available everyday and at any time of day/might. You may also reach support through a secure chat line here: use start a chat. Registered nurses are available to answer any of your health questions, including direct referrals to disease management nurses. Talk to a nurse for advice and information on:

  • Symptoms you are experiencing
  • Minor illnesses and injuries
  • Chronic conditions
  • Medical tests and medications
  • Preventive care
  • Prepare for doctor visits

Facing an important health decision?

Library & Decision Aids

Through our Healthy Living/MyWHA Wellness webpage, you have access to a wellness portal and a health library that provides information on a variety of topics.  Also available is an interactive program known as Decision Aids. This tool guides you through important health decisions that combines medical information along with your personal values that help you to make informed decisions about medical tests, medicines, surgeries, and other treatments options.

Good health decisions can help you reduce costs while getting better care and take into account:

  • The benefits of each option
  • The risks of each option
  • The costs of each option
  • Your own needs and wants

Use the printable summary to help you talk to your doctor about the best health solution that fits your health care needs.

Additional Health Decision Resources

Choosing Wisely: Consumer Health Choices

The Choosing Wisely tool is part of a campaign that encourages conversations between patients and their doctors so that an informed decision on care can be made together. View patient friendly resources from specialty societies and consumer reports to help make good decisions about the most appropriate care for your individual situation.

Choosing Wisely is an initiative of the ABIM Foundation.


Last review date: October 31, 2022

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