Western Health Advantage has partnered with Change Healthcare, a leading provider of revenue and payment management, to provide electronic solutions for our provider partners.

WHA uses Electronic Data Interchange (EDI, the exchange of business transactions in a standardized format) technology to communicate claims, electronic remittance, claims payment, eligibility and other information, providing a paperless and efficient process. EDI also gives providers the ability to track electronic claims status online and access to daily accept/reject reports. This also means easier receivables and account reconciliation.

WHA claims will be routed through Change Healthcare, by providers preferred vendor/clearinghouse, which may be an existing process utilized today by your practice.  WHA does not require Change Healthcare payer enrollment to submit EDI claims. Change Healthcare will review and validate the claims for HIPAA compliance and member data, then forward them directly to Western Health Advantage.

Getting started is easy

  1. Contact your practice management system vendor to initiate the process.
  2. Follow the same process as other electronic commercial submissions through Change Healthcare using our Payer ID.
  3. Providers can also submit directly to Change Healthcare. Change Healthcare Office Suite, is a multi-payer portal.
  4. For more information, please call Change Healthcare at 877.363.3666 or visit changehealthcare.com.
Electronic Data Transactions Change Healthcare  Payer ID
Real-time Eligibility, Benefits and Claims Inquiry
(270/271 and 276/277 transactions)
Electronic Claims Submission (837 file) 68039
Electronic Remittance Advice (ERA) (835 file)
Electronic Funds Transfer (EFT)


Electronic Remittance Advice (ERA) & Electronic Funds Transfer (EFT)

Western Health Advantage offers ERA and EFT through Change Healthcare. Some advantages of EFT include:

  • Peace of mind: Payments will be in your account without delay due to mailing.
  • Security: EFT eliminates lost or stolen checks.
  • Time-saving: No more trips to the bank to deposit your check.

Enroll online

Once enrolled, providers will have access to Change Healthcare Payment Manager which allows you to search/view/print images of the ERA and review EFT information.

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