Electronic Solutions for Providers

Real-Time Eligibility & Benefits

There are four ways to get real-time eligibility and benefit information for WHA members:

1. Through your medical group/IPA portal
2. WHA’s online eligibility tool
3. 270/271 and 276/277 real-time transactions.  Use our Payer ID: WSTHA .  For help, please contact Optum at 800.527.8133 or email them at EDIEnrollmentSupport@optum.com .
4. Calling WHA at 888.563.2250

Claim Submissions

To expedite and improve the efficiency of claim processing, WHA has created an online resource to provide you with the applicable claim address per medical provider.

Claim Submission Information