March 27, 2013
The newest HMO Report Card, released today, by the California Office of the Patient Advocate gave Western Health Advantage the most stars of any health plan in California.
"The Office of the Patient Advocate's HMO Report Card validates our providers and employees commitment to providing members with the highest quality care and customer service." said Garry Maisel, President and Chief Executive Officer.
Patients rate their experience with WHA in the following categories:
- HMO Provides Recommended Care – 3 stars
- Rate Their HMO – 4 Stars
- Getting Care Easily – 2 Stars
- HMO Helps Members Get Answers – 3 Stars
Out of the 10 largest HMOs in California, Western Health Advantage received 12 stars -- more than any other health plan. The 2013 report card provides California consumers with side-by-side comparisons of the ten largest HMO health plans in the state. For the HMO Quality Ratings Summary 2013 Edition, please visit the State of California’s Office of the Patient Advocate website.