Western Health Advantage Receives Top Ratings in California

Covered California rated Western Health Advantage a four-star health plan based on members’ reported experiences. A rating of four stars is the highest recognition a health plan can receive and is shared by only two health plans in Northern California.

“Covered California’s quality rating system validates our providers’ and employees’ commitment to providing members with the highest quality care and customer service,” said WHA President and CEO Garry Maisel.

2014 Health Insurance Company Quality Rating (based on 2013 data), California Health Benefit Exchange: coveredca.com

According to the 2016 Qualified Health Plan Enrollee Experience Survey:

  • 85% of WHA members reported getting care easily and quickly through their health plan
  • 85% of WHA members gave their personal doctor or specialist an overall rating of 8,9 or 10, on a 0 to 10 scale

2016 QHP Enrollee Survey was fielded nationally in 2015 and 2016 by HHS-approved survey vendors using a standardized protocol to facilitate QHP comparison both within and across Marketplaces. qhpcahps.cms.gov.

More than 92% of our providers would recommend Western Health Advantage to other physicians.

Source: 2015 Provider Satisfaction Survey. 93% of providers would recommend Western Health Advantage to other physicians' practices.

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