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Optum offers a full spectrum of managed mental health and substance use disorder services. WHA members can call Optum directly, 24 hours a day, seven days a week. A referral from a primary care physician (PCP) is not required — you can start by searching the online directory to find a provider or simply call Optum directly.
Explore everything Optum has to offer, view your benefits, manage claims, and more! Go to Optum's Home Page
Group/Individual Plan Members:
Call: 800.765.6820
Go to Optum's Live and Work Well page and look under the "Find Care" tab to search for mental health providers and other great resources.
If you or someone you know is in need of mental health or substance uses crisis care, call or text 988 for the Suicide and Crisis Lifeline.
If you have an immediate, life-threatening emergency, call 911.
Virtual and in-person outpatient therapy with access to 5,500 mental health professionals – including Express Access providers who guarantee an appointment within five (5) days.
Medication-assisted treatment includes an increase to 26 mental health and 29 substance use disorder inpatient facilities, as well as specialty case management for substance use disorder, child and adolescent care, eating disorders, geriatric, specialized mental illness, and ABA therapy.
Optum has partnered with Calm Health to offer a Self-Care App to help manage stress, depression, and anxiety, learn more about the Calm Health by going to the Calm Health app
Optum's Able To app provides access to behavioral health coaching and virtual therapy options, when and where you need it. Explore by clicking on the links for Virtual Therapy or Virtual Behavioral Coaching.
Additional resources to support and improve your wellbeing can be found by going HERE. Search through topics such as substance abuse, family & parenting, and life & work. Additional topics for learning and support can be explored by going HERE.