Contact Us Header

Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free

For TDD/TTY: 888.877.5378

Nurse Advice Services


877.793.3655 toll-free

7 days a week, 24 hours a day

For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)

Log in to Optum to access Nurse24 online chat services.

Behavioral and Mental Health Services

Magellan Behavioral Health

800.424.1778 toll-free

7 days a week, 24 hours a day

Member Services

888.WHA.PERS (942.7377)

Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

For TDD/TTY: 888.877.5378

Email member services or use the Secure Message Center

Fax: 916.568.0126

Provider Directory

916.614.6096 or 844.870.2178 toll-free

Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.


WHA members affected by the current Northern California fires can find emergency response information here.