Contact Us Header

Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free

For TDD/TYY: 888.877.5378

Nurse Advice Services


877.793.3655 toll-free

7 days a week, 24 hours a day

For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)

Log in to Optum to access Nurse 24 online chat services.

Behavioral and Mental Health Services

Magellan Behavioral Health

800.424.1778 toll-free

7 days a week, 24 hours a day

Member Services

888.WHA.PERS (942.7377)

Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

For TDD/TYY: 888.877.5378

Email member services or use the Secure Message Center

Fax: 916.568.0126

Provider Directory

916.614.6096 or 844.870.2178 toll-free

Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.

Secure Message Center

Send a message to Western Health Advantage

Please note: This communication is limited to 4,000 characters

Important: For a medical or psychiatric emergency, call 911 or go to the nearest hospital.
Do not use this website for emergency care or urgent symptoms. If you are experiencing an urgent symptom or you want to speak with a nurse, please call your primary care physician (PCP) or Nurse24 at 877.793.3655.

When will you hear from us?

By clicking send, you consent (a) to the collection and use of information as outlined in WHA's Internet Privacy Practices, (b) to WHA communicating with you directly via the email address you used to create your MyWHA account or through the email address you provided, and (c) to protected health information being transmitted between WHA and your email address during our communication with you, if you were logged into your MyWHA account.

* Indicates required field

The site you are transferring to is not hosted by WHA. WHA's Terms of Use and internet Privacy Practices do not apply to your use of this linked site. Please review the policies on privacy and terms of use for the linked site. WHA does not control the accuracy, completeness, or timeliness of the content on the linked site.

Press Esc to cancel

El sitio Web al que está siendo transferido no es provisto por WHA. Las Condiciones de Uso y las Prácticas de Privacidad en Internet de WHA no se aplican a este sitio Web asociado que usted está usando. Revise las políticas sobre la privacidad y condiciones de uso de este sitio Web asociado. WHA no tiene control sobre la exactitud, la totalidad o la actualidad del contenido del sitio Web asociado. WHA no puede garantizar que los servicios de traducción de idiomas estarán disponibles en el sitio vinculado.

Presione «Esc» para cancelar