Western Health Advantage
2349 Gateway Oaks, Suite 100, Sacramento, CA 95833
888.WHA.PERS (888.942.7377) toll-free
For TDD/TYY: 888.877.5378
Nurse Advice Services
Nurse24SM
877.793.3655 toll-free
7 days a week, 24 hours a day
For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)
Log in to Optum to access Nurse 24 online chat services.
Behavioral and Mental Health Services
Magellan Behavioral Health
800.424.1778 toll-free
7 days a week, 24 hours a day
Member Services
888.WHA.PERS (942.7377)
Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.
For TDD/TYY: 888.877.5378
Email member services or use the Secure Message Center
Fax: 916.568.0126
Provider Directory
916.614.6096 or 844.870.2178 toll-free
Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.
Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center
Fax: 916.568.0126
