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Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free; 711 TTY
Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

Email member services or use the Secure Message Center

Fax: 916.568.0126


Nurse Advice Services

877.793.3655 toll-free; 711 TTY

7 days a week, 24 hours a day


Behavioral and Mental Health Services

800.765.6820 (or 855.857.9748 for Medicare Advantage members)

7 days a week, 24 hours a day

Online provider search and portal: Basic Plan Members • Medicare Plan Members


Provider Directory

916.614.6096 or 844.870.2178 toll-free
Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.

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    Update Monday July 22: A widespread computer software outage continues to impact systems across the globe. Health care services in Northern California may be experiencing some disruption. WHA encourages members to call ahead to your provider if you have an appointment scheduled this week.