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Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free

For TDD/TYY: 888.877.5378


Nurse Advice Services

Nurse24SM

877.793.3655 toll-free

7 days a week, 24 hours a day

For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)

Log in to Optum to access Nurse 24 online chat services.


Behavioral and Mental Health Services

Magellan Behavioral Health

800.424.1778 toll-free

7 days a week, 24 hours a day


Member Services

888.WHA.PERS (942.7377)

Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

For TDD/TYY: 888.877.5378

Email member services or use the Secure Message Center

Fax: 916.568.0126


Provider Directory

916.614.6096 or 844.870.2178 toll-free

Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Secure Message Center

Send a message to Western Health Advantage


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Important: For a medical or psychiatric emergency, call 911 or go to the nearest hospital.
Do not use this website for emergency care or urgent symptoms. If you are experiencing an urgent symptom or you want to speak with a nurse, please call your primary care physician (PCP) or Nurse24 at 877.793.3655.

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