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Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free

For TDD/TYY: 888.877.5378

Nurse Advice Services

Nurse24SM

877.793.3655 toll-free

7 days a week, 24 hours a day

For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)

Log in to Optum to access Nurse 24 online chat services.

Behavioral and Mental Health Services

Magellan Behavioral Health

800.424.1778 toll-free

7 days a week, 24 hours a day

Member Services

888.WHA.PERS (942.7377)

Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

For TDD/TYY: 888.877.5378

Email member services or use the Secure Message Center

Fax: 916.568.0126

Provider Directory

916.614.6096 or 844.870.2178 toll-free

Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.

Secure Message Center

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Important: For a medical or psychiatric emergency, call 911 or go to the nearest hospital.
> Do not use this website for emergency care or urgent symptoms. If you are experiencing an urgent symptom or you want to speak with a nurse, please call your primary care physician (PCP) or Nurse24 at 877.793.3655.

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