Contact Us Header

Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free
888.877.5378 TDD/TTY
Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

Email member services or use the Secure Message Center

Fax: 916.568.0126

Nurse Advice Services

877.793.3655 toll-free

7 days a week, 24 hours a day

For relay assistance services:
800.877.8793 (Voice/TTY/ASCII) or
800.855.4000 (Sprint TTY Operator Services)

Behavioral and Mental Health Services

800.765.6820 (or 855.857.9748 for Medicare Advantage members)

7 days a week, 24 hours a day

Online provider search and portal: Basic Plan Members • Medicare Plan Members

Provider Directory

916.614.6096 or 844.870.2178 toll-free
Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.


    Urgent Message: From 8:00 p.m. to approximately 9:00 p.m. this evening (Feb. 2), the website will be unavailable in order to perform maintenance. We apologize for any inconvenience this may cause. Contact Us via Phone