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Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free; 711 TTY
Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

Email member services or use the Secure Message Center

Fax: 916.568.0126


Nurse Advice Services

877.793.3655 toll-free; 711 TTY

7 days a week, 24 hours a day


Behavioral and Mental Health Services

800.765.6820 (or 855.857.9748 for Medicare Advantage members)

7 days a week, 24 hours a day

Online provider search and portal: Basic Plan Members • Medicare Plan Members


Provider Directory

916.614.6096 or 844.870.2178 toll-free
Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.

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    Site visitors: The westernhealth.com site, including your MyWHA portal, will be temporarily offline for maintenance this evening, May 17, 2024 starting at 8 p.m. The site should be available again by Saturday morning. Thank you for your patience while we complete this important upgrade. Contact Us via Phone