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Schedule An Appointment With Your Doctor

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Don’t put off going to the doctor

SeeYourDoctor ImageHere are three reasons why new WHA members should schedule a doctor’s appointment today.

  1. New patient appointments are generally scheduled for a longer timeframe than routine appointments, so please contact your new provider as soon as possible so you can become an established patient. If you wait too long to make a new patient appointment to establish care, your new providers office may not be able accept you because they may have become closed to new patients. 
  2. Establishing a relationship with your primary care physician (PCP) is critical to your ongoing health care needs. Your PCP will coordinate your medical care by direct treatment or referral to a participating specialist.
  3. If you have urgent medical needs that require attention prior to establishing with your new doctor, call your doctor at any time of the day, including evenings and weekends and your doctor or the on-call provider, will discuss home care remedies or find it necessary for you to seek care at the emergency room or your medical group’s contracted urgent care center. If you have a medical concern and are not sure what to do, call Nurse24 at 877.793.3655. Registered nurses are available 24 hours a day, 7 days a week to answer any of your health questions, including direct referrals to disease management nurses. 

You can use WHA's online Provider Search tool to find an urgent care facility that is affiliated with your PCP's medical group.

  • From the Provider Search page, choose Advanced Search Options
  • Select Urgent Care Center as the Provider Type
  • From the "Medical Group" drop-down menu, select your PCP's medical group
  • Optional: You can narrow your search results by location. For example: Enter your work or home address to locate an urgent care facility that is within a 10 mile radius.

 

We are currently enhancing the online renewal system. Please check back soon. For immediate assistance, contact a WHA Individual Plan Specialist at 888.563.2250 or individualsales@westernhealth.com.

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For assistance, please contact WHA Sales as described below.

Call 888.563.2250 or email individualsales@westernhealth.com.

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