- Quality Improvement Program
- Preserving Member Confidentiality
- Access to Medical Records
- Ambulatory Medical Record Documentation Standards
- Affirmative Statement Regarding Incentives
- Access to UM Criteria
- Patient/Practitioner Communication
Downloads
- Medicare Part D Drug Exceptions Request Form
- WHA Disease Management Referral Form
- Provider Information Fact Sheet
- Commercial Preferred Drug List
- Medicare Formulary
- Medi-Cal Formulary
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Provider Tools
Cultural and Linguistic Services
Provider Practice Guidelines, Toolkits & Programs
Communications
Quality and Safety
Patient/Practitioner Communication
WHA allows providers free communication with members regarding treatment options, including medications available to them, regardless of the member's benefit coverage limitations.